Frequently Asked Questions
Everything you need to know about our premium home textiles.
What is the thread count of your luxury bed sheets?
Our luxury collections range from 300 to 1000 thread count. We focus on using long-staple cotton to ensure a breathable, soft, and durable finish regardless of the specific count.
How should I care for my new linens to ensure they last?
We recommend washing your linens in cool to lukewarm water on a gentle cycle with a mild detergent. Avoid bleach and fabric softeners, as they can break down the natural fibers over time.
Do you offer international shipping?
Yes, Linens Online ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unused and unwashed items in their original packaging for a full refund.
Are your products OEKO-TEX certified?
Yes, many of our core collections are OEKO-TEX Standard 100 certified, meaning they have been tested for harmful substances and are safe for you and your family.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.